Frequent Questions

We offer three types of services:

1. Writing assistance provided by the best academic experts.
2. A database of free essay samples on various topics.
3. Free study tools to aid you with different writing tasks.

Our experts can write any type of paper, be it a short discussion board post or a thoroughly researched dissertation. Whether you need a business letter, an essay, an annotated bibliography, a case study, or a CV, our writers will be able to help you. Even if you don’t see a particular paper type on our website, consider contacting us, and we’ll do our best to assist you.

You can be sure that your data is safe with us. We use the latest data encryption technologies to protect your personal information. Moreover, Premium-Papers.com has TrustedSite Certification, meaning it gets scanned for malware and other potential risks daily. We don’t disclose your personal information to third parties. For more information, check out our Privacy Policy.

With our 1st Class and Superior Service Plans, your order will be managed as a top priority and assigned to one of our top 5 or top 10 experts. You also get extended revision periods and prioritized 24/7 support. Premium support includes SMS order tracking, a personal account manager, and a quality report proving that your order has been carefully checked for compliance with instructions.

Using our writing assistance is simple:

1. You place an order, providing us with all the necessary instructions.
2. You monitor the progress of your assigned expert’s work.
3. You receive your completed order via email or your personal account on the website.

Your paper will be ready by the deadline you set when placing your order. So, if you’ve stated that your essay is to be delivered on November 6, 2023, you can expect it to be sent to you that day. Please don’t expect your work to be completed much ahead of time. Our experts have carefully planned schedules based on customers’ deadlines and always stick to them.

We also recommend you to be realistic about your deadlines. For instance, don’t expect our writers to complete a sample 10,000-word thesis in a day. It’s also a good practice to set your deadline a few days before you will need your custom-written paper. This way, you’ll have enough time to request the necessary adjustments.

Our experts can complete a short paper in as little as 3 hours. If you need your sample faster than this, reach out to us. After checking your instructions, chances are that we’ll be able to find an expert who can handle your urgent task.

We recommend that our clients provide as many details as possible to ensure the completed paper meets your expectations. At the very least, you should specify the following:

• page count;
• the type of paper;
• subject;
• your study level;
• deadline;
• the required citation style;
• the number of sources to be used;
• your chosen topic (unless you want the writer to pick it for you).

Also, don’t forget to attach any necessary files with detailed instructions.

We ask our customers to send additional instructions immediately after placing an order. If you plan to add more files later, please inform our support team. If you change any instructions after the expert starts working, it may require extra payment. Anyway, keep us informed about any adjustments necessary, and we’ll do our best to help you.

After we process your payment and assign an expert to your order, you have full control over the work process. You can contact your writer through our internal messaging system and ask them for their progress or request a draft.

If there is something you don’t like about the draft your expert has sent you, please contact our support team via email, chat, messages, or phone. Specify the necessary changes, and we’ll review your request and draft to see how we can ensure the quality of your paper.

After you receive the final paper, you have 14 days to request a free revision. If it turns out that your revision request falls within the initial order instructions and doesn’t require adding new information that falls beyond initial requirements, your paper will be adjusted free of charge. With advanced service plans, you will have 45 to 90 days to request free revisions.

Our experts are highly qualified specialists in their fields with at least 3 years of academic writing experience. Many of them come from the US and Canada, meaning they are familiar with educational standards in these countries and are fluent in English. We also have writers from other countries to tend to the needs of international students.

We employ a multi-step recruitment process to ensure only the best experts join our team:

1. All applicants take a writing test and send their CVs to demonstrate their English language skills and academic writing experience.
2. Applicants are invited to an online interview where our highly qualified HR managers check their personal qualities and motivations.
3. Candidates who successfully pass a test and an interview complete a trial period and a mentorship program. Only 2% of the initial pool of applicants eventually join our team.

When choosing an expert for your order, we match their educational background and qualifications with your order requirements. Our managers check the availability of writers and select the most suitable writer to complete your task.

Yes, you can choose an expert you have previously worked with and enjoyed the result. If you haven’t selected your preferred writer, we’ll find the best available expert in your study field.

When selecting candidates for joining our academic team, we ensure that all our writers are experts in their respective fields. However, you can always ask your writer relevant questions regarding their educational background. If you suspect your expert is not qualified enough to deal with your assignment, inform our support team, and we’ll investigate this matter.

We have a transparent pricing policy. Use the price calculator on our main page to see how much your paper will cost. The factors affecting the price of your order include your paper length, deadline, study level, and paper type. Your service plan — Standard, Superior, and 1st Class — also affects your price.

Yes. If you’re new to our website, we offer you 15% off on your first order. We also provide seasonal discounts throughout the year, ranging from 5 to 30%. If you don’t want to miss our special offers, consider subscribing to our newsletters.

We accept only prepaid orders to ensure you’re committed to your requested paper. Our experts put a lot of work into your order from the very beginning since they must study your instructions carefully, find and read relevant resources, outline the structure, and write your custom-made sample. Hence, we must ensure they get compensated for all their work on your order.

If you’re unsatisfied with your final paper, you can request free revisions or a refund.

Yes, we do. We will give you your money back if we’re late on your order or if the paper is discovered to contain plagiarism.

We use the advanced encryption standard with a 256-bit key length to encrypt all data you provide to our website. Moreover, we never share your data with third parties under any circumstances. Therefore, you can be sure your information is safe with us.

All essays in our free database were donated to us by your fellow students. We encourage high-performing students to submit their A+ papers to us to help others navigate the complexities of academic writing. You’re free to use these samples for reference purposes.

Our samples are designed to be used for study and reference purposes only. You can use them to learn more information about the topic of your interest. You can also cite them in your papers, giving proper credit to them according to your chosen citation style. However, you cannot pass any of our samples off as your own work. That would be plagiarism, and we condemn cheating in any form.

You’ll find papers on various topics in our database. For example, we have essays on art, culture, history, philosophy, sociology, literature, and many other subjects. There is a high chance that you’ll find a sample that suits your interests.

We have high standards for the papers we admit to our database, which is why we prefer to reach out to high-performing students ourselves. However, if you have a well-written essay that could help your peers, you can donate it to us on a special page on our website. We’ll check it and add it to our database if it meets our requirements.

If you’ve donated your essay to our website but no longer want us to display it, you can fill out our content removal form. We will review your request and remove your content.

Simply put, a writing tool is a program that helps automate specific writing tasks. For example, on our website, you’ll find tools to summarize, paraphrase, pick a topic, or formulate a thesis statement in a few clicks. Using these instruments can save you time, allowing you to focus on more important tasks.

We offer tools for paraphrasing and summarizing texts, making an essay title, formulating a thesis statement, writing a compelling introduction and conclusion, and detecting AI content. You can find a complete list of our offerings on our writing tools page. We also continuously develop new writing instruments, so consider checking this page occasionally to see what we have to offer!

Our writing tools are free with no hidden payments. There are no limited free trial periods, no restrictions on the functionality, and no annoying ads. You can use our tools whenever needed and as many times as necessary. That’s because we’re fully committed to making students’ lives easier and more enjoyable by freeing them from routine tasks.

There are many ways our writing tools can help you:

• If you’re writing a research paper and have to convey other scholars’ findings in your own words, our summarizing and paraphrasing tools will be of great help.
• If you’re struggling with beginning your essay or concluding it on a high note, you can benefit from our introduction generator and conclusion maker.
• Wondering what to write your essay about or how to formulate your key argument? Check out our title generator and thesis statement helper.

And these are only several options for how our tools can benefit you. So, they’re definitely worth a try!